Refund policy
ALL SALES ARE FINAL!
EXCHANGES for different sizing or another in-stock item of equal value may be requested within 3 days of delivery. Items must be unworn, unused, unwashed, free of odors/stains, and have all original tags and packaging attached.
Customers are responsible for return shipping costs unless the item received was incorrect or arrived damaged due to an error on our part.
Damaged or Incorrect Items
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery and include CLEAR photos of the item and packaging so we can help resolve the issue.
Approved refunds will be returned to the original payment method. Original shipping charges are non-refundable unless the return resulted from an error by Vaulted by Sky.