FAQ's

How long does shipping take?
In-stock orders are processed and shipped within 1–3 business days. Shipping time begins after your order has been processed and accepted/picked up by the carrier.

How do preorders work?
Preorder items are purchased before inventory arrives. The estimated arrival timeframe will be provided in the listing. Because these dates depend on suppliers and shipping carriers, they are estimates rather than guaranteed delivery dates.

Will I receive tracking?
Absolutely! Once your order is fulfilled and shipped, tracking information will be sent using the contact information provided at checkout.

Can I change or cancel my order?
Contact us within 24 hours. We cannot guarantee cancellations or changes once processing has begun.

Do you offer local pickup?
Yes! Local pickup can be selected at checkout. Once your order is completed, you will receive pickup information and location via email or SMS. You will receive additional information when your order is ready to be picked up.

What if I receive the wrong item?
Contact us within 48 hours of delivery with your order information and photos, and we’ll work to resolve any issues.

How do I know what size to order?
Please review the sizing information included with each listing. If you’re between sizes or need help choosing, contact us before ordering.